Negotiation Skills Course
THE ART OF NEGOTIATION
In the 1998 film The Negotiator we see a skilled police negotiator played by Samuel L Jackson take hostages in order to clear his name after being framed. We see a number of failed attempts by the Police to negotiate with Jackson until he demands to only negotiate with another expert played by Kevin Spacey. Aside from being a fantastic film it showcases the effective cut and thrust of negotiation. One of Samuel L. Jackson’s classic lines is… “I know the rules of engagement……..”
DO YOU KNOW THE RULES OF ENGAGEMENT IN NEGOTIATION?
At YAFTA, we recognise the qualities that are necessary for effective negotiation and use our knowledge of body language, role play, language, emotional and physical awareness and confident presentation to deliver a course that is designed to equip your staff to understand, plan and prepare for effective negotiations. In business, negotiation is the most important skill that your workforce require if they are customer or supplier facing and representing your company.
WHO IS THIS AIMED AT?
Our two day course on negotiation is aimed at staff who are new to sales or in a position where they are required to negotiate with suppliers.
BENEFIT TO YOU
THE KEY QUESTIONS ARE;
How much additional income or savings could have been generated last year through more effective negotiation in your business?
How much opportunity is there for your business to grow incremental margin and/or savings through more effective negotiation in the next 12 months
All of our courses offer the opportunity for individual presentation, discussion, appraisal and feedback in a supportive and encouraging environment.
COURSE CONTENT
What is Negotiation
Getting to the real meaning of what negotiation is and breaking myths or preconceptions surrounding it.
Effective research & Planning
Negotiation Styles
Negotiation is not a one style fits all system. Here we understand the different types of negotiation options available depending on the business relationship and perceived power in place
Paired negotiation exercises
Putting theory into practice with 1-2-1 role play negotiation scenarios
Strategy & Tactics
Being able to recognise, understand and effectively deal with the range of strategies buyers and suppliers will use in the negotiation arena.
Group negotiations exercises
Expanding the role play into a group setting and understanding the importance of key roles within this scenario.
Language & Behaviour
The importance of being conscious of the positive and negative impact of language (verbal and non verbal) as well as behaviour in negotiation.
Objective planning post workshop
COURSE OBJECTIVE
To equip your staff to understand, plan and prepare for effective negotiations
IN HOUSE
Up to 14 people.
Locations: Nationwide
Tutor: Guy Slocombe
Course Length: 1 Day
ON LOCATION
Up to 14 people.
Locations: Nationwide
Tutor: Guy Slocombe
Course Length: 1 Day
PUBLIC
Dates: TBC
Locations: Nationwide
Tutor: Guy Slocombe
Course Length: 1 Day